We purchased expensive blinds for our new condo the end of June 2019. They look beautiful and functioned perfectly. However, in September 2020 we had a small problem with one of the blinds and when we phoned Ray at Casafina, he came out and corrected the problem with no charge to us.However, this month we started to have a problem with one of our kitchen blinds not laying properly and being caught when we raised it. We called Ray and he arranged for his technician to come out and see what the problem was because we are seniors in our mid seventies and unable to reach the top of the blind to bring it in to his store.He arranged for us to have an in-home service call for a small fee, which was totally understandable. His technician was very nice and checked out the problem and told us that we were not opening it properly. He fixed the blind and demonstrated the correct way to open and close it.I would recommend Casafina to anyone wishing to purchase window coverings. We found them to be honest, courteous and willing to listen and help us with our problem.
Many thanks to Ray and his team at Casafina for their great service and professional install. Extremely happy with our blinds and would highly recommend them! Excellent customer service, great value, quick delivery and seamless install.
I worked with the company for my house blinds , I was anticipating that it might take 3-4 weeks . so i requested Rahi if possible kindly get installation done in 2 weeks ..to my surprise installation was done in 10 days .
I worked with Ray at Casafina to upgrade a home being listed in Richmond Hill and I was extremely satisfied with their products and services.They offers a great selection of products and a reliable service. It was a great pleasure working with Ray. He was professional and helpful. I will use their service again for my next interior design project.
